Rider Pledge

Dear Valued Rider,

Thank you for choosing and entrusting allRiDi to get you safely to your destination. We appreciate your business and look forward to serving you again soon. This is our pledge to you:

  • To provide an affordable; reliable, convenient and safe on ground transportation service
  • To do our part in safeguarding your life and belongings through in-app safety features and our customer service support
  • To provide a range of payment options for your convenience and peace of mind.
  • To reward you for your loyalty to our service through periodic real time in-app bonuses
  • To provide the highest quality of customer service through our various communication channels including our in-app chat support.
  • To continuously upgrade our technology to improve on the service we deliver.
  • To protect your personal information; never divulging same to any third parties inclusive of our drivers.